Rtbrick

Head of Solutions Engineering

United States (Remote/Field)EngineeringFull Time
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About Rtbrick

Rtbrick is a leading technology company focused on providing innovative networking solutions. Our mission is to transform the infrastructure landscape by delivering disaggregated, high-performance networking software. We are dedicated to fostering a collaborative and inclusive work environment, where creativity and new ideas are encouraged to drive growth and innovation.

Position Summary

The Head of Solutions Engineering at RtBrick is responsible for leading architectural design sessions, defining POC success criteria, and migrating Tier-2/3 ISPs and MSOs to RtBrick’s cloud-native stack. The role involves high-level and low-level design for BNG, CGNAT, and IP/MPLS edge deployments, as well as hands-on technical validation and automation strategy. The position requires serving as the 'Voice of the Customer' to translate field issues into product requirements and acting as the final technical authority for early customers.

Key Responsibilities

  • Lead high-level design (HLD) and low-level design (LLD) sessions for BNG, CGNAT, and IP/MPLS edge deployments. - Conduct comprehensive design sessions focusing on both high-level and low-level aspects for BNG, CGNAT, and IP/MPLS edge deployments, ensuring alignment with strategic goals.
  • Own the end-to-end technical validation process —from hands-on lab testing to field trials and production cutovers. - Manage the complete technical validation process, including hands-on lab testing, field trials, and transitioning to production, ensuring thorough validation at each stage.
  • Define the telemetry and API-led integration patterns that allow operators to manage white-box networks with cloud-scale efficiency. - Establish integration patterns using telemetry and APIs to enable operators to efficiently manage white-box networks at cloud scale.
  • Serve as the 'Voice of the Customer' back to Engineering, translating field pain points into product requirements. - Act as a liaison between customers and engineering, translating customer feedback and field challenges into actionable product requirements.
  • Act as the final technical authority for early 'lighthouse' customers, ensuring their success during the critical first phases of deployment. - Provide expert technical guidance to early 'lighthouse' customers, ensuring successful deployment during initial critical phases.

Requirements

  • 12–15+ years in Service Provider networking (Principal Architect, SE Leader, or Operator-side Architect)
  • Mastery in one of the technologies: IP/MPLS Edge, BNG/BRAS, and large-scale CGNAT
  • Strong understanding of APIs, NetConf/Yang, and telemetry-led operations
  • US Citizenship or Permanent Residency

Skills

Must Have

IP/MPLS EdgeBNG/BRASCGNATAPIsNetConf/YangTelemetry

Nice to Have

Broadcom-based siliconContainer-based networking
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Role Details

LocationUnited States (Remote/Field)
TypeFull Time
DepartmentEngineering
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